Privacy Policy
Last updated: January 2024
1. Introduction
Platinum Properties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Property preferences and search criteria
- Financial information for property transactions
- Communication history with our agents
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referral sources and search queries
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Match you with suitable properties
- Communicate with you about inquiries and transactions
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Property owners and sellers (for property inquiries)
- Third-party service providers who assist our operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: Rruga Ibrahim Rugova, Tirana, Albania
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.